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Element Hosting Status

This page will show you if there are any current issues or outages with the Element Hosting infrastructure or services. Although we have redundancies to ensure that we keep our services running and downtime is kept to the very minimum, if you are having any problems with accessing your services, you shold first check this page to ensure that there are no outages or planned maintenance currently outstanding.

If this page doesn't display any current outages or planned maintenance, and you are still having problems accessing your services, please Login to Your Account and raise a Support Ticket to bring it to our attention, if we are not already aware of it.

Current System Status

Microsoft Email Problems

15:56 09/06/2017

We are currently seeing a large amount of emails being deferred when sending to Hotmail/Outlook and other Microsoft addresses. This includes and domains that have emails hosted with Outlook services.

This is still ongoing, we are continuously monitoring this and will keep this page up to date with the latest information.

E-Mail Delivery to BT and Yahoo

15:57 09/06/2017

We are seeing some failures as well as delays with Mail Delivery to BT and Yahoo addresses from messages sent from our network.

We are still seeing some rejections and delayed messages to these mail providers and are continuing to work to resolve these problems. We apologise for the ongoing nature of this issue and for the inconvenience caused.

AOL - Sending Issues

15:58 09/06/2017

We are seeing that a number of rejections to AOL, this looks to be caused by a limit on their servers restricting the amount of emails that can be received from our shared mail servers. We are currently investigating, our apologies for any inconvenience caused here in the meantime.

Planned System Maintenance

There is currently no planned maintenance.